Privacy Policy
Privacy Policy for MLOGrow LLC
Effective Date: 10-6-2025
Last Updated: 10-6-2025
1. Introduction
Welcome to MLOGrow (“we,” “us,” “our”).
MLOGrow is an AI-powered marketing and automation agency designed specifically for loan officers and mortgage professionals. We provide tools, systems, and AI automation to help loan officers generate, manage, and close more leads efficiently.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our platform, or interact with our services.
By using MLOGrow’s services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide better services to our clients and users. The types of data we may collect include:
A. Information You Provide to Us
Account Information: Name, email address, phone number, company name, and business title.
Payment Information: Credit card details or billing information when purchasing services.
Client Data: Contact lists, customer names, emails, phone numbers, and other data you upload or integrate (e.g. CRM data).
Communications: Messages, requests, or support inquiries you send to us.
B. Information We Collect Automatically
Usage Data: Pages visited, actions taken on our platform, time spent on pages, and referral information.
Device Information: Browser type, IP address, operating system, and device identifiers.
Cookies & Tracking Technologies: We use cookies and similar tools to enhance your experience, analyze traffic, and improve services.
C. Information from Third Parties
We may receive information from third-party integrations such as CRM platforms, marketing tools, or social media accounts you connect to MLOGrow.
3. How We Use Your Information
We use your information to:
Provide and maintain our services.
Personalize and improve user experience.
Communicate with you about updates, support, and promotions.
Analyze usage to improve performance and develop new features.
Process payments and prevent fraud.
Comply with legal obligations.
We do not sell your data to any third parties.
4. How We Share Your Information
We may share your information in the following situations:
With Service Providers: Trusted vendors that help us operate our services (e.g. hosting, analytics, payment processing, email marketing).
With Your Consent: When you authorize us to share data with a third-party app or integration.
For Legal Reasons: If required by law or to protect the safety and rights of MLOGrow or our users.
All vendors and partners are required to handle your data securely and in accordance with this Privacy Policy.
5. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us at [insert support email].
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. While we strive to use industry-standard security, no method of transmission over the internet is 100% secure.
7. Your Data Rights
Depending on your location, you may have rights to:
Access or request a copy of your data
Correct or update inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Request data portability
To exercise these rights, contact us at [insert email].
8. Cookies Policy
We use cookies to improve your browsing experience. You may disable cookies in your browser settings, but some parts of the site may not function properly as a result.
9. AI Usage Disclaimer
MLOGrow provides AI-powered automation and marketing tools.
By using these tools, you acknowledge that:
AI-generated outputs may not always be 100% accurate or appropriate.
You are responsible for reviewing AI-generated content before use in any marketing or client communication.
Any data used to train or improve AI systems is anonymized and aggregated.
10. Children’s Privacy
MLOGrow’s services are not directed toward individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the most recent revision. Continued use of our services after changes indicates acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
MLOGrow LLC
Email: [email protected]
Website: mlogrow.ai
